Remuneration: Hourly rate, commensurate with experience
Status: Non-exempt permanent position, F/T with benefits
Opening date: February 1, 2011
Closing date: Open until filled
Reports to: Store Manager & Buyer
Description:
The Sales Associate, for LA Plaza’s store, La Tienda, requires exceptional customer service skills to thrive in a creative environment. The successful candidate will report to and assist the Store Manager & Buyer in daily operations of La Tienda. He/she will participate in aspects of product buying and merchandising of the store as well as be cross trained at the Admissions Desk for coverage support as needed.
Responsibilities:
• Managing store independently on assigned days, including opening and closing store and activating/reconciling POS system
• Serving retail customers and processes phone orders
• Generating daily, weekly, and monthly sales reports and other reports as needed
• Maintaining store and merchandise quality standards by cleaning and organizing on a weekly basis
• Assisting with product ordering and selection
• Assisting with receiving new merchandise and entering items into POS system
• Assisting with completing expenditure requests
• Assisting with merchandising and display
• Assisting with training store volunteers and interns
• Assisting in supervising the daily work of volunteers/interns and delegating responsibilities
• Assisting in researching new vendors and outreach events
• Assisting in store event planning and execution
• Assisting with inventory control, including preparing and processing annual physical inventory
• Assisting with vendor relations
• Assisting with administrative duties
• Additional responsibilities as assigned by the Store Manager
Requirements:
A bachelor's degree (BA) with an interest in Mexican and Mexican American history and Spanish language desired. Must have excellent interpersonal skills and be highly organized. Past experience in retail sales required.
• Commitment to LA Plaza's goals and mission
• Sensitivity to a variety of personalities and cultural backgrounds
• Previous retail experience with general knowledge of standard retail and merchandising concepts are a plus
• Excellent customer service skills
• Excellent organizational and time management skills
• Promotes and demonstrates superior customer relations, salesmanship and product knowledge
• Reliability and honesty above reproach
• Point of Sale software experience is a plus
• High accuracy with numbers
• A self-starter with the ability to handle multiple projects and work independently
• Cooperative attitude, willingness to learn, team approach
• Able to interact in a positive manner with the public
• Strong leadership ability
• Effective decision-making ability
• Strong communication skills in a professional manner
• Weekends are required
• Able to work flexible hours, including some late evenings for after-hours events and as needed
• Must stand for long periods of time
• Comfortable climbing ladder above 4 feet
• Must be able to lift up to 35 lbs