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La Tienda Sales Associate

Remuneration: Hourly rate, commensurate with experience

Status: Non-exempt permanent position, F/T with benefits
Opening date: February 1, 2011
Closing date: Open until filled
Reports to: Store Manager & Buyer



The Sales Associate, for LA Plaza’s store, La Tienda, requires exceptional customer service skills to thrive in a creative environment. The successful candidate will report to and assist the Store Manager & Buyer in daily operations of La Tienda.  He/she will participate in aspects of product buying and merchandising of the store as well as be cross trained at the Admissions Desk for coverage support as needed.



•    Managing store independently on assigned days, including opening and closing store and activating/reconciling POS system
•    Serving retail customers and processes phone orders
•    Generating daily, weekly, and monthly sales reports and other reports as needed
•    Maintaining store and merchandise quality standards by cleaning and organizing on a weekly basis
•    Assisting with product ordering and selection
•    Assisting with receiving new merchandise and entering items into POS system
•    Assisting with completing expenditure requests
•    Assisting with merchandising and display
•    Assisting with training store volunteers and interns
•    Assisting in supervising the daily work of volunteers/interns and  delegating responsibilities
•    Assisting in researching new vendors and outreach events
•    Assisting in store event planning and execution
•    Assisting with inventory control, including preparing and processing annual physical inventory
•    Assisting with vendor relations
•    Assisting with administrative duties
•    Additional responsibilities as assigned by the Store Manager



A bachelor's degree (BA) with an interest in Mexican and Mexican American history and Spanish language desired. Must have excellent interpersonal skills and be highly organized. Past experience in retail sales required.

•    Commitment to LA Plaza's goals and mission
•    Sensitivity to a variety of personalities and cultural backgrounds
•    Previous retail experience with general knowledge of standard retail and merchandising concepts are a plus
•    Excellent customer service skills
•    Excellent organizational and time management skills
•    Promotes and demonstrates superior customer relations, salesmanship and product knowledge
•    Reliability and honesty above reproach
•    Point of Sale software experience is a plus
•    High accuracy with numbers
•    A self-starter with the ability to handle multiple projects and work independently
•    Cooperative attitude, willingness to learn, team approach
•    Able to interact in a positive manner with the public
•    Strong leadership ability
•    Effective decision-making ability
•    Strong communication skills in a professional manner
•    Weekends are required
•    Able to work flexible hours, including some late evenings for after-hours events and as needed
•    Must stand for long periods of time  
•    Comfortable climbing ladder above 4 feet
•    Must be able to lift up to 35 lbs